We pride ourselves in our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer a comprehensive 30 Day Returns guarantee for each orders. Buy with confidence and enjoy a great shopping experience!
FREE RETURNABLE ITEMS
Items that can be returned/refunded or exchanged within 30 days of receiving must follow the criteria as below:
We will not accept returns in the following conditions:
If you still return it, the return shipping fees should be at buyer's responsibility, and we'll charge 15% for the usage.
All returns must be authorized by our Team via the Support Center. Returned items without an Return Merchandise Form (RMA) will not be accepted.
Please carefully follow our returns process to minimize any delays:
1. If your item is returnable (see above), please submit a ticket in our Support Center stating your:
2.Our customer service team will respond to your request within 48 hours and provide you with a Return Merchandise Form (RMA) along with our return address.
3.Please return the item according to our instructions on the RMA form and send us return proof in the form of the tracking number and a valid return receipt.
4. Once we have received the returned item(s), we will email you and arrange an exchange or a refund within 3 days.
Kindly allow between 3-6 business days for our after sales team to process your request. After this, please note the refund times below: